Please note that the support response time is from 10 AM to 8 PM (+3:30 UTC) Iran Time, Sunday to Thursday. [Except for special and sensitive cases]
Send your question or issue in a single comprehensive message and attach any necessary documentation if there is a problem.
Avoid mentioning questions and issues related to Hiddify panel, networks, data centers, or other matters that the bot cannot affect in your direct chat with support.
Avoid sending the same message to all support members simultaneously or in a separate group! General questions and issues should be asked in the group, while bugs and sensitive matters are addressed in private support messages.